Privacy Policy

Types of Information We Collect

We collect information necessary to operate our gaming platform, manage player accounts, and meet regulatory responsibilities. When you register, this typically includes your full name, date of birth, residential address, email address, telephone number, and username. During account verification we may also request government-issued identification to confirm your identity and comply with legal obligations.

Financial details such as bank account or payment method information are collected only to the extent required to process deposits and withdrawals. We do not retain sensitive payment card data beyond what is needed for each transaction. In addition, our systems automatically record technical information including your IP address, device type, browser version, operating system, and pages visited. This data helps us maintain security and understand how our site is used.

How We Use Your Information

Your personal information allows us to create and administer your account, enable access to games, process financial transactions, and deliver customer support in a timely manner. We also use it to verify your age and identity, prevent fraud, and fulfil anti-money laundering requirements set by Canadian gaming authorities.

Where you have given consent, we may send you updates about new games, promotions, and offers that match your interests. Aggregate and anonymised data may be analysed to improve our platform, develop new features, and enhance the overall player experience.

Sharing and Disclosure

We do not sell personal information to third parties. Information may be shared with carefully selected service providers who assist in operating the casino, including payment processors, identity verification partners, hosting services, and customer support tools. These organisations are bound by strict contractual obligations to keep your information confidential and use it only for the purposes we authorise.

We may disclose information where required by law, such as to gaming regulators, law enforcement agencies, or in response to valid court orders. Any such disclosure is limited to what is legally necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a smooth and personalised experience. Essential cookies enable account login, language preferences, and core site functions. Performance cookies help us understand which games and features are most popular so we can continue improving the platform.

You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit some features of the site.

Data Security

We maintain appropriate technical and organisational safeguards to protect the personal information we hold. This includes encryption of data transmitted between your device and our servers, secure storage practices, and strict access controls that limit employee access to information on a need-to-know basis. We regularly review our security measures to ensure they remain effective.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, ask for corrections if any details are inaccurate, or request deletion of your data where permitted by law. You may also withdraw consent for marketing communications at any time by adjusting your account preferences or contacting support.

To exercise these rights or raise any concerns about our privacy practices, please reach out to our customer support team through the live chat or email channels available on the website. We will respond to your request in accordance with applicable Canadian privacy requirements.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. Any material revisions will be communicated through a notice on our homepage or by direct message to registered players. Your continued use of Aquaspins Casino after such updates constitutes acceptance of the revised policy.

We encourage you to review this page periodically so you remain informed about how we collect, use, and protect your information. If you have questions regarding this Privacy Policy, our support team is available to provide clarification.